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Hamming - Automated testing for Voice Agents

Aug 20, 2024 - news.bensbites.com
Hamming AI offers an end-to-end platform for automating voice agent testing, providing features such as prompt optimization, automated voice testing, monitoring, and more. The platform allows users to test their AI voice agents against thousands of simulated users in minutes, making it significantly more efficient than manual testing. It also provides a platform for managing and optimizing prompts, active monitoring of AI app usage, and the ability to convert calls and traces into test cases.

The platform is trusted by AI-forward enterprises and is built to support companies in high-stakes domains where mistakes can lead to high churn or regulatory consequences. Hamming AI also offers features for team collaboration, experiment tracking, manual override of AI scores, powerful search capabilities, and the ability to share datasets and experiment results with teammates. It is platform-agnostic, allowing users to simulate conversations, evaluate, and log traces with any LLM, agent, and voice infrastructure providers.

Key takeaways:

  • Hamming AI offers an end-to-end platform for AI voice agent testing, providing features like prompt optimization, automated voice testing, and active monitoring.
  • The platform allows for the simulation of thousands of customer calls to test voice agents, making it significantly more efficient than manual testing.
  • Hamming AI also provides a prompt management system for B2B teams, allowing them to store, manage, and sync prompts with voice infrastructure providers.
  • The platform is trusted by AI-forward enterprises and is built to support high-stakes domains where mistakes can lead to high churn or regulatory consequences.
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