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Health giant Kettering still facing disruption weeks after ransomware attack | TechCrunch

Jun 03, 2025 - techcrunch.com
Kettering Health, a healthcare network in Ohio, is struggling to recover from a ransomware attack that caused a widespread technology outage. Two weeks after the incident, the organization has managed to restore core components of its electronic health record system, but many services remain disrupted. Patients report difficulties in contacting doctors, refilling medications, and accessing emergency services, with some facilities resorting to manual processes. The attack, attributed to the ransomware gang Interlock, has not resulted in a ransom payment, and it remains unclear if any data was exfiltrated.

The incident is part of a troubling trend of ransomware attacks on healthcare organizations, with Kettering Health being the latest victim. In 2024, Change Healthcare suffered a massive breach affecting 190 million people, marking the worst healthcare breach in U.S. history. Other healthcare giants like Ascension have also faced significant data breaches. Despite the severity of these incidents, Kettering Health has not provided detailed responses to inquiries about the attack's impact or the data potentially compromised.

Key takeaways:

  • Kettering Health is recovering from a ransomware attack that caused a system-wide technology outage, affecting electronic health records and patient care coordination.
  • Patients are experiencing difficulties such as inability to call doctors' offices, trouble with medication refills, and some emergency rooms being closed.
  • The ransomware attack was reportedly carried out by a gang called Interlock, but they have not publicly claimed responsibility, suggesting ongoing ransom negotiations.
  • Kettering Health has not paid a ransom and shut down its IT infrastructure to mitigate the attack, but has not disclosed if any data was exfiltrated.
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