The HelpKit AI Chatbot is trained on your company's knowledge base and can respond to customers in a human-like manner. It includes features like a customizable chatbot UI and is significantly cheaper than traditional customer support. The AI assistant is an add-on feature that can be added to any subscription plan. It uses the OpenAI™ GPT-4 model for answer generation and offers an insights dashboard for tracking user queries and satisfaction levels.
Key takeaways:
- HelpKit AI is a 24/7 AI assistant that turns your Notion knowledge base into a smart tool for customer support, providing instant and precise answers to users.
- HelpKit AI can be customized to fit your knowledge base layout, offering a different AI chatbot experience depending on the chosen layout.
- The AI-powered chatbot assistant is always on, providing constant support and is significantly cheaper than traditional customer support.
- HelpKit AI uses the OpenAI™ GPT-4 model for answer generation and offers an insights dashboard for you to understand what your users are asking and their satisfaction with the answers.