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Hidden Waymo feature let researcher customize robotaxi's display | TechCrunch

Jan 23, 2025 - techcrunch.com
Security researcher Jane Manchun Wong discovered a hidden feature in the Waymo app that allowed her to customize the text displayed on the top display, or "dome," of a Waymo robotaxi. By manipulating the Waymo mobile app on her Android phone, Wong was able to change the Car ID to display various characters, including her X handle and emojis. She noted that this was possible because the app's servers did not validate input from non-employees. Wong emphasized that her actions did not involve any form of hacking or rooting of the car itself.

Following Wong's discovery, Waymo updated the app to prevent users from altering the dome display. A Waymo spokesperson confirmed that Wong had identified an unreleased feature and that access to the dome display features had been restricted. The dome, which was introduced in 2020, serves multiple purposes, including helping riders identify their vehicle and communicating with pedestrians and cyclists.

Key takeaways:

  • A security researcher named Jane Manchun Wong discovered a hidden feature in the Waymo app that allowed her to customize the robotaxi's top display, known as the "dome."
  • Wong was able to change the Car ID to display various characters by manipulating the Waymo mobile app on her Android phone, without needing to hack the car itself.
  • Waymo has since updated the app to prevent users from altering the dome display, confirming that Wong had accessed an unreleased feature.
  • The dome display on Waymo cars is used for vehicle identification, communication with pedestrians and cyclists, and marketing purposes.
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