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Hot Trend Of Accessing Generative AI Via Simple Phone Call Gets Huge Uplift Via OpenAI’s New 1-800-ChatGPT

Dec 19, 2024 - forbes.com
OpenAI has launched 1-800-CHATGPT, allowing users to access generative AI via a simple phone call, without the need for a smartphone or internet connection. This service offers up to 15 minutes of free usage per month for U.S.-based callers, with the option to use multiple phone lines for additional time. The initiative aims to democratize AI access, enabling those without internet or smartphones to experience generative AI. However, potential issues include misdialing, privacy concerns, and the risk of scams from similar phone numbers. Users should be aware of the privacy implications, as their voice data may be stored and used by AI makers.

The phone-based AI access lacks multimodal capabilities, limiting interactions to voice-only, which can pose challenges in certain scenarios. Despite these concerns, the service expands AI accessibility, potentially benefiting millions who lack internet access. It also raises questions about the use of AI for mental health guidance, highlighting the need for caution in relying solely on AI for such purposes. Overall, the service represents a significant step in making AI more accessible while also necessitating awareness of its limitations and potential risks.

Key takeaways:

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  • OpenAI has launched 1-800-CHATGPT, allowing users to access generative AI via a conventional phone call, without needing a smartphone or internet connection.
  • Users are limited to 15 minutes of free phone-based usage per month, tracked by the phone number used to call, and must be a U.S.-based line.
  • There are potential privacy concerns, as phone-based interactions may be recorded and used by AI makers, including the possibility of creating synthetic voices.
  • Phone-based access to generative AI expands accessibility, potentially democratizing AI usage for those without internet or advanced technology, but also raises concerns about misuse and privacy.
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