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How a French health insurance unicorn plans to leverage AI to reach profitability | TechCrunch

Feb 14, 2024 - news.bensbites.co
Alan, a French tech company that started with a health insurance product, has grown significantly over the years, now covering over 500,000 people and having a workforce of 550 employees. Despite a 39% revenue growth in 2023, the company reported $63 million in losses, but expects to reach profitability in France by 2025 and globally by 2026. Alan has also expanded its services to become a one-stop shop for all health-related matters and has integrated and automated as many processes as possible.

The company's path to profitability includes growing its bottom line without necessarily expanding its team. Alan's service is designed to scale well without adding more people, with reimbursements automated as much as possible. The company also leverages artificial intelligence to optimize interactions between customers and its team, with CEO Jean-Charles Samuelian-Werve stating that every employee is now 40% more productive.

Key takeaways:

  • Alan, a French tech company that started with a health insurance product, now covers over 500,000 people and has reached a valuation of €2.7 billion ($2.9 billion) after its recent €183 million Series E funding round.
  • The company reported $63 million in losses in 2023 but expects to reach profitability in 2025 for France and as a whole in 2026. It has a cash position of more than €180 million and a solvency ratio of 450%.
  • Alan's path to profitability includes growing its revenue by 40% in 2024 without significantly increasing its team size. The company leverages artificial intelligence to optimize interactions and increase productivity.
  • Alan's CEO Jean-Charles Samuelian-Werve is also a non-executive co-founder and board member of Mistral AI, a foundational model maker. The company's use of AI is seen as a pragmatic example of its real-world impact on the financial outlook of a tech company at the growth stage.
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