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How AI is enhancing, not threatening the future of professionals | TechCrunch

Oct 31, 2023 - techcrunch.com
Thomson Reuters conducted a global study of over 1,200 professionals across various industries to understand the impact of artificial intelligence (AI) on their work. The study found that AI is viewed as a catalyst for growth, particularly in increasing productivity and empowering professionals to utilize their human talent. However, there is a divide in the legal industry between law firms and in-house legal departments on the priorities for productivity, with the former focusing on enhancing operations and the latter on safeguarding the business.

Despite the optimism, there are concerns about the accuracy of AI outputs and the potential job displacement it could cause. Professionals suggested that clients using AI could pose new challenges, especially if they cannot identify inaccurate or incomplete answers. This highlights the need for experienced professionals to remain involved in the process, checking the accuracy of AI outputs.

Key takeaways:

  • Artificial Intelligence (AI) is viewed as a catalyst for immense growth, particularly in increasing productivity and empowering professionals across various industries.
  • There is a divide in the legal industry between law firms and in-house legal departments on the priorities for productivity improvement.
  • One of the biggest fears surrounding the use of AI is the risk of accuracy, with many professionals not yet having complete confidence in the accuracy of AI outputs.
  • Professionals suggest that clients using AI could bring new challenges, especially if they are unaware when an answer is inaccurate or incomplete, highlighting the need for human involvement in the process.
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