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How any SaaS company can monetize generative AI | TechCrunch

Aug 21, 2023 - news.bensbites.co
Puneet Gupta, CEO and co-founder of Amberflo.io, discusses the importance of considering monetization when integrating AI into SaaS products. He likens the situation to the California Gold Rush, emphasizing the need for proper preparation and planning. Gupta suggests that the integration of AI into SaaS is not just a pricing change, but a business model change, requiring accurate metering and usage-based pricing models.

Gupta highlights the benefits of usage-based pricing for generative AI, given the variability in resource consumption based on prompt/output size and frequency of use. He suggests that companies should meter both front-end usage and back-end resource consumption to gain a clear understanding of usage costs and margins. This approach, he argues, will result in fair and transparent pricing, facilitating user growth and adoption.

Key takeaways:

  • Monetizing SaaS and AI requires a business model change, not just a pricing change, with accurate metering and usage-based pricing models being necessary.
  • Usage-based pricing is a natural fit for generative AI due to the variability in resource consumption based on the size of prompts and outputs.
  • Companies like OpenAI, Twilio, Snap, Quizlet, Instacart, and Shopify are already leveraging usage-based pricing to monetize AI.
  • For transparency and fair pricing, companies should meter both front-end usage and back-end resource consumption to understand the underlying cost footprint.
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