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How are marketers using Generative AI? - UX Collective

Nov 12, 2023 - uxdesign.cc
The article discusses the transformative potential of generative AI in marketing and customer engagement. It highlights seven real-world applications of AI, including streamlining content creation and enhancing customer engagement with augmented reality. One key example is the use of AI in e-commerce for automating the creation of product descriptions, balancing engaging prose with SEO text. Tools like Shopify Magic and ChatGPT, and Amazon's generative AI tool, are mentioned.

The article stresses the importance of product descriptions in e-commerce, as lack of descriptive content can reduce consumer confidence and sales. It suggests that AI can help in filling this gap, creating more compelling product pages and improving customer experience. The article concludes by emphasizing the game-changing role of AI in marketing, beyond just automation of repetitive tasks.

Key takeaways:

  • Generative AI has the potential to revolutionize marketing by personalizing customer experiences and increasing efficiency.
  • AI can be used in various ways in marketing, such as automating content creation and enhancing customer engagement with augmented reality.
  • Generative AI can be used in e-commerce to automate the creation of product descriptions, balancing engaging prose with SEO text.
  • Products without descriptions reduce consumer confidence and typically don't sell, highlighting the importance of using AI tools like Shopify Magic or ChatGPT to create product descriptions.
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