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How Businesses Can Get The Most Out Of AI Agents

Apr 03, 2025 - forbes.com
The article discusses the anticipated rise of AI agents by 2025, highlighting their potential to automate workloads across various business functions, thereby increasing productivity and reducing costs without the need to expand headcount. AI agents are particularly suited for automating mundane data tasks, such as building data pipelines and models, optimizing queries, and monitoring data issues. They can also assist in responding to business queries by using text-to-SQL solutions, enabling non-technical users to access data through everyday language. However, AI agents must navigate complex queries and require a deep understanding of data models and connections to be effective.

To achieve this, the article emphasizes the necessity of a universal semantic layer, which maps business definitions and KPIs to data fields, allowing AI agents to interpret and respond to business requests accurately. Implementing such a framework is crucial for transitioning to an AI-driven workforce, as it provides the context and knowledge AI agents need to function effectively. The article concludes by stressing the importance of training and change management in adopting a universal semantic layer, which will enable organizations to optimize workflows, drive innovation, and ultimately benefit from the insights provided by AI agents.

Key takeaways:

  • AI agents are predicted to become prevalent by 2025, automating workloads across various business functions and increasing productivity without increasing headcount.
  • AI agents can automate mundane data tasks, such as building pipelines and reports, and optimize query performance, similar to AI-driven tools in software engineering.
  • AI agents need a universal semantic layer to effectively understand and respond to business queries, mapping business definitions to data fields for accurate database references.
  • Implementing AI agents requires organizational change management and training, but can lead to cost savings, optimized workflows, and accelerated business insights.
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