Virtual care can improve patient experience and lower costs, while AI can enhance doctor-patient communication and improve physician efficiency. Electronic health records can improve care coordination and reduce duplication of tests and procedures, and RPM can manage acute and chronic conditions by tracking patients’ vital signs via at-home devices. The author concludes that these technologies can increase access to care, automate routine care, and create more time for physicians to focus on complex patients, thereby improving patient and provider experience, advancing outcomes, and driving economic stability.
Key takeaways:
- The Quintuple Aim is a healthcare framework revolving around five principles to improve patient experience, population health and care-team well-being, as well as lower costs and drive greater health equity.
- Healthcare technology tools such as virtual care, artificial intelligence, electronic health record interoperability, and remote patient monitoring can help achieve the Quintuple Aim.
- Virtual care can improve the care experience for patients by making it more convenient, easier, quicker, cheaper and safer to see a provider from the comfort of their own homes.
- Artificial Intelligence can improve doctor-patient communication, guide diagnoses and treatment options, monitor hospital rooms, and support robotic procedures and surgeries.