To overcome budget constraints, agencies can adopt phased rollouts, use middleware solutions, and explore creative funding strategies. Successful modernization examples, like Honolulu's ERP integration, demonstrate the potential benefits, including streamlined workflows and improved transparency. As governments transition to modern platforms, AI can further enhance efficiencies, though it requires proper governance. Ultimately, modernization should be seen as an ongoing investment, fostering a culture of continuous improvement and collaboration to ensure long-term progress and better governance.
Key takeaways:
- Legacy systems in local governments pose security risks, increase maintenance costs, and lead to inefficiencies, making modernization essential.
- Overcoming resistance to change requires pilot projects, clear communication, and user-friendly training to demonstrate the benefits of new systems.
- Budget constraints can be addressed through phased rollouts, middleware solutions, and creative funding strategies like grants and SaaS models.
- Modernization is an ongoing process that requires cross-department collaboration, continuous improvement, and a culture of innovation to ensure long-term success.