Mary Alice Vuicic, Chief People Officer at Thomson Reuters, believes that AI offers significant opportunities for both the professionals they serve and their internal colleagues. However, she acknowledges that large language models do not always provide perfect answers, and the company is using its internal expertise to correct these models.
Key takeaways:
- Thomson Reuters is leveraging AI to enhance productivity and efficiency, rather than replacing jobs.
- The company sees AI as a tool to help customers find information faster and help its employees operate more efficiently by removing mundane parts of the job.
- Despite being an old organization, Thomson Reuters is embracing the latest technology like generative AI to improve and modernize its operations.
- Chief People Officer Mary Alice Vuicic believes AI is a tool for augmenting the potential of their colleagues, helping them work better and faster.