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How To Accelerate The Move From Shadow IT To Business-Led IT

Dec 27, 2024 - forbes.com
The article discusses the challenges faced by IT teams in managing security risks associated with the rapid adoption of generative AI tools and the increasing prevalence of shadow IT. Traditional IT management methods are insufficient in the modern workplace, where employees can access a wide range of applications without oversight, potentially leading to data leaks and inefficiencies. The article emphasizes the need for a business-led IT approach, where business and IT teams collaborate to make technology decisions that align with business objectives, thus transforming shadow IT from a threat into an opportunity for innovation.

To implement business-led IT effectively, organizations should map their current use of AI tools, establish clear communication channels between IT and business units, and create streamlined processes for evaluating and approving new tools. This approach requires flexibility and pragmatism, focusing on enabling safe innovation rather than imposing rigid controls. The integration of AI and the shift to distributed work environments necessitate enhanced IT governance to manage increased complexity and security challenges, ultimately balancing innovation with control.

Key takeaways:

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  • The traditional on-premises approach to IT management is outdated due to the global distribution of workers and limitless access to applications.
  • Business-led IT is a new approach that involves collaboration between business and IT teams to make technological decisions, reducing shadow IT risks.
  • AI integration into tools increases the risks associated with shadow IT, necessitating a shift to business-led IT for better governance and innovation.
  • Organizations should map their current AI tool usage, establish clear communication channels, streamline AI tool evaluation, and build feedback loops to balance innovation with control.
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