The company emphasizes that it does not use audio, video, or chat content for training its AI models without customer consent. When customers opt to enable these AI features, they go through a transparent consent process for training Zoom's AI models using their content. The company also provides in-meeting notifications when its generative AI services are in use. Zoom remains committed to transparency and user privacy, and continues to work on enhancing its services while respecting user rights and preferences.
Key takeaways:
- Zoom has recently updated its terms of service to provide more transparency about data ownership and usage, stating that customers own their own video, audio, and chat content, but Zoom has permission to use this content to provide value-added services.
- Zoom has introduced two new generative AI features, Zoom IQ Meeting Summary and Zoom IQ Team Chat Compose, which are controlled by account owners and administrators and are used to enhance the Zoom experience.
- When enabling these AI features, customers go through a transparent consent process for training Zoom's AI models using their content. This content is used solely to improve the performance and accuracy of these AI services and will not be used for training any third-party models.
- Zoom does not use audio, video, or chat content for training its models without customer consent, and it provides in-meeting notifications when its generative AI services are in use.