HP Inc. to build future products atop grave of flopped 'AI pin'

The AI Pin, developed by Humane, was initially anticipated to disrupt the smartphone market but faced significant challenges, including overheating, stability, and usability issues. Despite a software update that improved reviews, the device was recalled in October 2024 due to a fire risk in its charger accessory, affecting 10,500 units. Ultimately, Humane's founders and investors, including Marc Benioff and Sam Altman, could not prevent the device from being labeled a flop. In June, speculation arose that Humane might sell its intellectual property, and by Tuesday, HP confirmed it had acquired key AI capabilities from Humane, including the Cosmos platform, technical talent, and over 300 patents, for $116 million.

HP plans to integrate Humane's technology into its products, creating an intelligent ecosystem across devices like AI PCs, smart printers, and connected conference rooms. This initiative will be driven by a new AI innovation lab called "HP IQ," where former Humane staff will contribute. As a result of the acquisition, the AI Pin will be discontinued, with customer data deleted and server support ending on February 28th. Owners of the $699 device, purchased before November 15th, are not eligible for a refund, highlighting the device's commercial failure.

Key takeaways

HP acquired key AI capabilities from Humane, including their AI-powered platform Cosmos, technical talent, and intellectual property, for $116 million.
The AI Pin, a wearable device by Humane, faced significant issues such as overheating and usability problems, leading to its recall and eventual discontinuation.
HP plans to integrate Humane's technology into its products, creating an intelligent ecosystem across devices like AI PCs, smart printers, and connected conference rooms.
The AI Pin will be disabled, and its features will no longer function after February 28th, with only certain customers eligible for a refund.

HP Inc. to build future products atop grave of flopped 'AI pin'

Key takeaways

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