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‘I will never go back’: Ontario family doctor says new AI notetaking saved her job

May 03, 2024 - globalnews.ca
Dr. Rosemary Lall, a family physician in Scarborough, has found relief from administrative burden through the use of artificial intelligence (AI) note-taking apps. The AI Scribe program, run by OntarioMD, allows doctors to verbalize their thoughts during a patient's visit, which the software then transcribes and organizes into a SOAP note (Subjective, Objective, Assessment, and Plan). This reduces the time spent on paperwork and allows physicians to focus more on patient care.

The Ontario government has launched a pilot program allowing 150 family physicians to use AI Scribe. However, concerns have been raised about data privacy and potential misuse. Critics stress the need for careful implementation to ensure patient confidentiality and accuracy. Despite these concerns, Dr. Lall praises the technology, stating it has significantly improved her work-life balance and she would never go back to manual note-taking.

Key takeaways:

  • Dr. Rosemary Lall, a family physician in Scarborough, has found relief from administrative burdens through the use of an artificial intelligence note-taking app called AI Scribe.
  • The AI Scribe program, run by OntarioMD, creates real-time transcripts during patient appointments and compiles the information into a SOAP note, a standard requirement for family physicians.
  • The Ford government has initiated a pilot program allowing 150 family physicians to use AI Scribe in their practices, with early signs being promising.
  • Despite the benefits, there are concerns about data privacy and potential misuse of the AI Scribe system, emphasizing the need for careful implementation and oversight.
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