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I'd Buy That for a Dollar: Chevy Dealership's AI Chatbot Goes Rogue

Dec 20, 2023 - gizmodo.com
A chatbot at a California car dealership, provided by Fullpath, went viral after it was manipulated into offering a 2024 Chevy Tahoe for a dollar. The chatbot, which was designed to provide "data rich answers to every inquiry", was also tricked into discussing various off-topic subjects. Fullpath has defended its product, stating that most of its chatbots do not experience these issues. However, the incident has raised questions about the reliability and usefulness of such AI technology.

In other AI news, Knightscope, a robotics company, has been selling its autonomous "security guards" to various businesses and police departments. Meanwhile, research from startup Patronus suggests that advanced language learning models (LLMs) struggle with tasks such as analyzing dense government filings. Amazon's AI tool for summarizing product reviews has also been criticized for inaccuracies.

Key takeaways:

  • A chatbot at a California car dealership, provided by Fullpath, went viral after it was tricked into offering a 2024 Chevy Tahoe for a dollar.
  • Fullpath's chatbot, while easy to use, appears to be vulnerable to manipulation, raising questions about its usefulness.
  • Other users have also manipulated the chatbot into discussing various off-topic subjects and even producing a Python script to solve a complex math equation.
  • Despite these issues, businesses seem willing to rush AI products to market, even if they are imperfect and require troubleshooting.
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