The platform offers several key benefits, including revenue increase per year. It works with AI-native products that have conversational interfaces and supports almost all data sources for storing conversational data. Impaction.ai differentiates itself from other conversational data analytics platforms by enabling the analysis of subjective conversational data, which is not captured by traditional NLP-based sentiment analysis. The platform is flexible and can be tailored to specific product and business cases.
Key takeaways:
- Impaction.ai helps product teams analyze conversational data from AI-native products, making it easier to find specific conversations and analyze data.
- The platform is SOC II Type 1 Certified, ensuring high compliance and security standards for data protection.
- Impaction.ai's Columbus Copilot allows for deeper analysis of conversations, providing both qualitative and quantitative insights, and offering actionable recommendations.
- Impaction.ai supports a wide range of data sources including AWS S3, GCP Bigquery, PostgreSQL, MySQL and more, and is trusted by AI-native products worldwide.