The article also emphasizes the platform's ease of use and data security. Users can connect feedback sources to their Hub in one click and get real-time insights. The Insights Hub keeps user data safe and private, and it allows users to set custom categories for feedback. The platform's data security measures include using cutting-edge technologies to protect against threats, continuous system monitoring, regular audits, and adherence to recognized standards like ISO.
Key takeaways:
- Survicate's NPS surveys have proven effective in gathering a large amount of feedback in a short time, helping businesses improve their online ratings.
- The Insights Hub and AI Assistant can turn scattered feedback into valuable insights, automatically categorizing and analyzing feedback from all channels.
- Survicate allows users to run surveys directly from the platform, providing a quick and efficient way to gather additional insights.
- Survicate prioritizes data security, using cutting-edge technologies to protect against threats and continuously monitor their systems.