IAM is designed to help businesses escape the "Agreement Trap", a term coined to describe the loss of critical business value due to poor agreement management. The software will offer capabilities to automate manual work, leverage AI, and integrate with existing business processes and systems. It will also provide a single, intelligent repository to centrally store, manage, and analyze agreements across the organization. Existing eSign or CLM customers will continue to see new innovations deployed to their existing applications and will have the opportunity to access new IAM plans once they are available in their region.
Key takeaways:
- Intelligent Agreement Management (IAM) from Docusign aims to capture critical business value hidden in agreements, which are often trapped in static flat files and inaccessible.
- IAM offers applications designed for various teams, including IAM Core, IAM for Customer Experience, IAM for Sales, IAM for Legal, IAM for Human Resources, and IAM for Procurement, with availability starting from May 2024.
- IAM is a new category of cloud software that helps organizations escape the Agreement Trap, improving efficiency, reducing risk, and unlocking additional value from agreements.
- Docusign's new IAM strategy is oriented around delivering more value to existing customers, with plans to expand to additional countries starting in late 2024 and 2025.