In addition, LLM can be utilized in conducting NPS surveys, enabling the formulation of precise follow-up questions to understand user sentiments and root causes of issues. It also plays a significant role in requirement gathering, with forms that are goal-aware and capable of asking the right questions at the right time.
Key takeaways:
- LLM's can make processes like lead qualification, hiring, and customer feedback more efficient and effective.
- LLM-powered feedback processes provide companies with insights that are twice as valuable.
- LLM's have the ability to connect with multiple channels and follow up politely, making them highly efficient in data collection.
- Forms powered by LLM's are capable of asking the right follow-up questions, making them effective in requirement gathering and NPS surveys.