The platform includes features such as online and mobile app ordering, point of sale, kitchen and delivery optimization, and inventory and labor management. Joe Park, Chief Digital & Technology Officer, will serve as President of Byte by Yum!, focusing on further integrating and enhancing the platform's capabilities. The introduction of Byte by Yum! marks the phasing out of legacy technology products and aims to drive growth and impact for Yum! and its franchisees through digital and technological advancements.
Key takeaways:
- Yum! Brands introduced Byte by Yum!, an AI-driven SaaS platform for KFC, Taco Bell, Pizza Hut, and Habit Burger & Grill to enhance customer experience and streamline operations.
- The platform consolidates essential systems into a cohesive, easy-to-manage solution, enabling faster AI adoption and offering franchisees leading technology capabilities.
- Byte by Yum! includes features like online ordering, point of sale, kitchen optimization, and inventory management, with Joe Park serving as President.
- The platform is used in over 25,000 Yum! restaurants globally, improving digital transactions, order accuracy, and team member satisfaction.