Daisy uses various AI models to transcribe the scammer's voice into text and respond using a custom large language model. The AI was trained with the help of Jim Browning, a popular YouTube scambaiter. O2 claims that Daisy has already wasted hundreds of hours of scammers' time and urges consumers to remain vigilant about potential scams. While Daisy alone can't stop scammers, she could be a valuable tool in slowing them down.
Key takeaways:
- British telecom company Virgin Media O2 has introduced Daisy, an AI chatbot designed to waste scammers' time by keeping them on the phone as long as possible.
- Daisy, who impersonates an older adult, automates the practice of “scambaiting,” which involves posing as potential victims to waste scammers’ time and resources, expose their tactics, and gather useful information for law enforcement.
- Daisy uses various AI models to listen to a caller and transcribe their voice into text, and then uses a custom large language model to respond, with a character “personality” layer giving her a sweet British granny vibe.
- O2 trained the AI that drives Daisy with the help of Jim Browning, a YouTube scambaiter with more than 4.3 million YouTube subscribers, and the company says she’s already “wasting hundreds and hundreds of hours of scammers’ time.”