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It’s Just Another Tool: Don't Let IT Run The AI Show

Nov 25, 2024 - forbes.com
The article discusses the role of artificial intelligence (AI) in businesses, emphasizing that it should be treated as a tool rather than a solution. It criticizes companies that claim to be "AI-first" businesses, arguing that AI is not a new concept and should not be used to define a company's identity. The author, Kevin Korte, President of Univention North America, suggests that AI should be used to solve specific problems within a company, rather than being implemented for its own sake.

The article also highlights the importance of collaboration and specialization in the successful implementation of AI. It suggests that specific departments should be responsible for determining their needs and whether an AI application meets them. The author argues that treating AI as a tool, rather than a magical solution, can have a significant impact on a company's bottom line. He also stresses the importance of cybersecurity and data privacy practices in AI implementation.

Key takeaways:

  • AI is a tool that can significantly impact various departments in a company, but it should not be treated as the core of a business. Companies should not label themselves as 'AI-first' businesses just because they use AI tools.
  • Implementing AI without a clear problem to solve can lead a company down the wrong path. AI should be used to improve processes that are already problematic, not those that are working efficiently.
  • Specialization matters when it comes to AI implementation. Specific departments should be responsible for determining their needs and whether an AI application meets them.
  • AI is not a magical solution, but it can be very useful if used correctly. Companies should find the problems first before exploring or adopting an AI solution.
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