The company uses AI to extract information from screenshots, such as schedules and airlines, and search the internet for cheaper flights. This type of AI is known as computer vision. Kayak aims to attract new users, including those loyal to a specific airline or program, as Kayak PriceCheck might find a better price even within their preferred provider. The company built Ask Kayak with ChatGPT, and plans to roll out the service to other territories soon.
Key takeaways:
- Kayak has introduced new AI features, including a chatbot for travel tips and a tool that allows users to find flights using a screenshot.
- One of the new features, PriceCheck, enables users to check if they have found the best price for a flight by taking a screenshot of the flight information and uploading it to Kayak, which will then search hundreds of sites for a better price.
- The AI used in these features is called computer vision, which can scan a photo or a PDF and extract key information.
- Kayak's chatbot, Ask Kayak, is currently available in the United States, the UK, and Canada, and is designed to answer any travel-related questions users may have.