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Lago Blog - How we signed a world-famous AI company with a HackerNews post

Nov 23, 2024 - getlago.com
The article discusses how a startup, Lago, managed to secure a high-profile customer, Mistral AI, through a post on Hacker News. The post generated significant engagement and eventually led to Mistral AI, a company that had recently raised a $113m seed round, reaching out to Lago for their billing needs. The author attributes the success of this partnership to shared roots in Paris, the low-risk nature of their open-source platform, and their willingness to go the extra mile for their customers, even in the face of competition from larger companies like Stripe.

The author also emphasizes the importance of building trust with customers and being flexible with the product roadmap to accommodate customer needs. They argue that while it's crucial to pursue your own product vision, it's equally important to build what customers ask for, as this ensures you're creating something people want. The author concludes by advising other startups not to overcomplicate their marketing strategies and to focus on building commonalities and trust with potential customers.

Key takeaways:

  • The company signed their first big customer, Mistral AI, through a post on HackerNews, demonstrating the power of simple marketing strategies.
  • Building trust with customers is crucial, especially for early-stage companies. This can be achieved through shared values, transparency, and willingness to go the extra mile.
  • Being open to customer input on product development can be beneficial, especially if the requested features align with the company's vision and can benefit other customers.
  • Early-stage startups should not delay their marketing efforts in pursuit of perfection. The opportunity cost of delaying is much bigger than the upside of perfecting marketing materials.
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