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Launch HN: Promptless (YC W25) – Automatic updates for customer-facing docs

Feb 18, 2025 - news.ycombinator.com
Prithvi and Frances have developed Promptless, an AI tool designed to automatically update documentation as software is developed. Promptless integrates with platforms like Jira, Linear, and Notion to understand the context of changes and drafts new or updated documentation accordingly. It can be triggered by new pull requests, support tickets, or manual tagging in Slack, and it updates documentation in platforms such as Readme, Mintlify, Intercom, Zendesk, or a GitHub repository. The tool builds a "product ontology" to understand the relationships between concepts and resources in the documentation, which helps in drafting accurate updates.

Promptless is particularly useful for teams that struggle with keeping documentation up-to-date, as it automates the process and reduces the burden on developers. It has been well-received by early users, who appreciate its ability to update documentation from Slack and its utility for teams with separate content and product teams. Additionally, Promptless enhances the performance of AI support agents by ensuring that the source material is accurate and complete. The tool has also been used to publish updates for open-source projects, making it easier for contributors and improving the developer experience for end-users.

Key takeaways:

  • Promptless is an AI tool designed to automatically update documentation in response to changes in software, such as new pull requests or support tickets.
  • The tool integrates with platforms like Jira, Linear, and Notion to understand the context of changes and drafts updated documentation accordingly.
  • Promptless can be triggered manually via Slack or automatically, and it supports pushing updates to various documentation platforms like Readme, Mintlify, and GitHub.
  • Users have found value in Promptless for keeping documentation accurate, which improves the performance of AI support agents and eases the contribution process for open-source projects.
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