Doughty also stresses the importance of collecting requirements within the team and organization before evaluating tools for the automation platform. He suggests considering industry best practices, but cautions against treating them as definitive outcomes. He concludes by stating that focusing on controllable elements, such as implementing an enterprise IT automation platform, can help businesses navigate the rapidly changing IT landscape and set themselves up for long-term success.
Key takeaways:
- Building an enterprise automation platform is crucial for businesses to keep up with the rapid pace of IT innovation, especially with the introduction of AI.
- Key ingredients for an automation strategy include executive buy-in, a solid mission-focused team, and the right tools that can integrate with existing systems and meet organizational requirements.
- When selecting tools for the automation platform, it's important to not rely on a single tool for all needs. Each tool should meet a majority of the requirements and the selection process should include a functional API review.
- While considering industry best practices is important, they should be used as a guide and not as the definitive outcome, as not all will fit with every business or platform.