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Leading Human Intelligence In The Age Of Artificial Intelligence

Jan 11, 2024 - forbes.com
The article discusses the impact of AI-generated content on authenticity in leadership communication. The author, an IT executive at Hermès, argues that while AI can produce efficient and flawless content, it lacks the human touch that resonates with audiences. He uses the example of a well-traveled leather handbag, which gains character and personality over time, to illustrate the value of authenticity and imperfection in communication.

The author warns against the potential erosion of the human element in leadership due to the increasing use of AI. He emphasizes the importance of striking a balance between utilizing AI-powered systems for efficiency and maintaining authenticity in leadership. He concludes by urging IT leaders to be cautious about outsourcing content generation activities to AI, as it could inadvertently discount their leadership potential and alienate their teams.

Key takeaways:

  • AI-generated content, while efficient and effective, may lack the authenticity that resonates with today's audience, particularly in leadership communications.
  • Authenticity in communication, even with its imperfections, can create a stronger connection with the audience, similar to the appeal of a well-traveled luxury item with its unique patina.
  • Leaders should be aware of their audience's increasing sensitivity to synthetic content and its potential to undermine their leadership credibility.
  • While AI has tremendous potential in various industries, it's crucial to strike a balance between leveraging AI-powered systems and maintaining the human element in leadership.
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