The company operates on a 31-day billing cycle, allowing clients to pause their subscription and use the remaining service days in the future. However, clients are responsible for the costs of servers and API access needed to keep the AI running. The company does not issue refunds due to the high-quality nature of their work.
Key takeaways:
- Leonardo Labs offers custom AI models that clone your working knowledge from various sources, and you can submit an infinite amount of knowledge to be added to your AI's memory.
- Most requests to add to the knowledge base are completed within 48 hours, and the company consists of three people, including the founder and two developers.
- Leonardo Labs offers three types of AI models: Text, Voice, and Full Avatar, and the cost of servers or API access to keep your AI running is not covered by the company.
- You can pause your subscription at any time and use the remaining days of service in the future, but due to the high quality of the work, no refunds will be issued.