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Lightspeed backs Indian home services startup Snabbit as the next big consumer trend | TechCrunch

May 29, 2025 - techcrunch.com
Snabbit, a startup founded last year, is revolutionizing home services in India by leveraging technology to offer high-frequency services like cleaning, dishwashing, and laundry through its app, with delivery times as fast as 10 minutes. The company recently raised $19 million in a Series B round led by Lightspeed, reaching a post-money valuation of $80 million. Snabbit initially launched in Mumbai and has since expanded to multiple markets, including Bengaluru. The startup employs a "full-stack approach" to manage its workforce, called "experts," and has partnered with mobility startup Yulu to provide e-bikes to its workers. Snabbit's pricing ranges from ₹169 to ₹499, higher than competitors like Urban Company's Insta Help, but it continues to grow and scale, boasting over 600 workers and 25,000 customers.

Snabbit offers better treatment for its workers by providing personal, health, and accidental insurance, along with an SOS feature for emergencies. The startup has seen significant growth, expanding 5x in four months and planning to reach over 200 micro markets in India within nine months. Despite challenges faced by similar hyperlocal consumer apps, Snabbit maintains a customer acquisition cost of ₹700 and an average ticket size of $3, with customers transacting at least three times a month. The company aims to transform home services from a luxury to a necessity, with support from investors like Lightspeed.

Key takeaways:

  • Snabbit is a startup transforming the home services sector in India by leveraging technology to provide quick and reliable services, raising $19 million in a Series B round to expand its presence.
  • The startup offers high-frequency home services such as cleaning, dishwashing, and laundry, with a promise of delivery within 10 minutes, and has expanded to multiple markets in Mumbai and Bengaluru.
  • Snabbit provides better treatment for its workers by offering personal life, health, and accidental insurance, as well as an SOS feature for workplace safety, aiming to improve the working conditions for domestic workers in India.
  • Despite challenges in the hyperlocal consumer app space, Snabbit has onboarded over 25,000 customers with a customer acquisition cost of ₹700 ($8) and aims to expand to over 200 micro markets across metro cities in India within the next nine months.
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