Lyro offers 50 free conversations to start with, and additional conversations can be purchased through the Lyro plan. It can answer multiple questions during a customer chat, and returning customers resuming previous chats don't affect your monthly limit. Lyro uses Claude (Anthropic AI) to power its responses, ensuring data security. It increases customer satisfaction and support team efficiency, and its effectiveness improves over time as it learns from customer interactions.
Key takeaways:
- Lyro is an AI support agent that can handle up to 70% of common customer questions, freeing up human agents to solve complex tickets.
- Lyro works with the data in your support content, minimizing the probability of false answers and can redirect customers to human agents when necessary.
- Lyro can be added to your existing helpdesk solution through Lyro Connect, without the need for changing your support system.
- Lyro is easy to implement and doesn’t require training, it can be activated with one click and provide personalized assistance 24/7.