Third Bridge analyst Charlie Miner said Salesforce needs a transformative catalyst like Agentforce to overcome the risk of stagnation. If Agentforce proves to be successful and delivers as a revenue driver, Salesforce's business could see a significant leap forward as early as mid-2025.
Key takeaways:
- Salesforce CEO Marc Benioff highlighted early signs of positive traction for the company's latest AI product, Agentforce, which has already delivered 200 deals since becoming generally available in the last week of the quarter.
- Benioff brushed off a recent injury he sustained on a scuba trip, jokingly referencing the international motto of Fakarava, 'I don't give a Fakarava.'
- Despite the positive early signs for Agentforce, Salesforce still needs to prove it can get customers to buy the product, which has been a challenge for many generative AI tools so far.
- Third Bridge analyst Charlie Miner said Salesforce needs a transformative catalyst like Agentforce to overcome the risk of stagnation typical of a mature, legacy software platform.