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MarketForce exits three markets, set to launch a social commerce spinout | TechCrunch

Oct 28, 2023 - techcrunch.com
Kenyan B2B e-commerce company MarketForce has ceased operations in Kenya, Nigeria, Rwanda, and Tanzania, leaving only Uganda operational. The company's super-app, RejaReja, which allows informal retailers to order goods directly from manufacturers and distributors, will now only be available in Uganda. However, Kenya will remain the company's headquarters and the launchpad for Chpter, a social commerce tool aimed at helping merchants increase sales through their social media channels.

The decision to scale down operations came after some venture capitalists withdrew their Series A funding commitments last year, leading to a cash crunch and multiple rounds of layoffs. The company has since shifted its focus towards profitability, recently raising $1 million through crowdfunding. Despite the challenges, MarketForce co-founder and CEO, Tesh Mbaabu, remains optimistic, stating that the company is exploring more profitable and high-margin segments, leading to their move into social commerce.

Key takeaways:

  • Kenyan B2B e-commerce company MarketForce has ceased operations in Kenya, Nigeria, Rwanda and Tanzania, but will continue to operate in Uganda with its super-app RejaReja.
  • MarketForce is launching a social commerce tool called Chpter, designed to help merchants increase sales through their social media channels.
  • The company had to scale down operations and conduct layoffs after some VCs reneged on their Series A funding commitments. MarketForce recently raised $1 million through crowdfunding.
  • MarketForce is refocusing its resources to build a profitable business in areas with strong demand, and is moving into social commerce as it seeks more profitable and high margin segments.
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