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Meet the new AI grandmother that can scam the scammers on your behalf

Nov 17, 2024 - businessinsider.com
Virgin Media O2, a UK company, has developed an AI chatbot named Daisy to engage with scammers and waste their time, a practice known as "scambaiting". The company partnered with popular YouTuber and scambaiter Jim Browning to train the AI, which can keep fraudsters on calls for up to 40 minutes. The move comes in response to research showing that 71% of Brits wanted to retaliate against scammers but didn't want to spend the time doing so.

The creation of Daisy aims to protect potential victims by keeping scammers occupied and serves as a reminder to consumers to stay vigilant against fraud. This comes amid a global increase in scams, with consumers reporting over $10 billion in losses from online scams last year, and almost 1 in 3 Americans falling victim to a scam with an average loss of $1,600 per person.

Key takeaways:

  • Scambaiting is a process where the target of a scam knowingly wastes the scammer's time, and a UK company, Virgin Media O2, has developed an AI chatbot to automate this process.
  • The AI chatbot, named Daisy, is designed to engage with fraudsters in human-like conversation to waste their time and keep them away from real people.
  • Almost 1 in 3 Americans have been victims of a scam in the past year, with consumers reporting more than $10 billion in losses from online scams.
  • Virgin Media O2 partnered with popular scambaiter on YouTube, Jim Browning, to train the AI chatbot, which has successfully kept fraudsters on calls for up to 40 minutes at a time.
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