However, the introduction of these chatbots is likely to raise privacy concerns. This follows a similar move by Snapchat, which launched an AI chatbot in February, leading to a spike in 1-star reviews and concerns about the chatbot's conversations with young users about adult subjects. Meta's CEO, Mark Zuckerberg, has previously stated that the company is building new AI-powered products to act as assistants and coaches, and improve interaction with businesses and creators.
Key takeaways:
- Meta is planning to launch AI-powered chatbots with different personas on its social media platforms, including Facebook and Instagram, as early as next month.
- The chatbots are designed to boost engagement on the platform and also have the potential to collect new amounts of data on users, which could raise privacy concerns.
- Other companies, such as Snapchat, have also launched AI chatbots, but have faced backlash over concerns about inappropriate conversations with young users.
- Meta's CEO, Mark Zuckerberg, has indicated that the company is developing more AI-powered products and will share more details later this year.