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Meta’s AI Needs to Speak With You

Apr 22, 2024 - nymag.com
Meta is integrating chatbots across its popular apps including Facebook, Instagram, WhatsApp, and Messenger. The chatbots will comment on posts, join group messages, and offer suggestions in social feeds. The company's AI models are being touted as some of the most capable in the industry, with plans to pursue Artificial General Intelligence. The chatbots are expected to be most commonly used in the context of search, allowing users to access real-time information from across the web without switching between apps.

Critics have described this move as both savvy and desperate, questioning whether Meta is leading in AI or simply investing in a fad. The company's AI deployment is also seen as a strategy for a future where the web is less central to users' online lives. Instead of browsing the web, data would be browsed on users' behalf by AI. This could have implications for the web and data creators, potentially making data harder to access and its creators less likely to produce or share it.

Key takeaways:

  • Meta is deploying its chatbot across its most popular apps, including Facebook, Instagram, WhatsApp, and Messenger, with the aim of keeping users within its apps rather than leaving to use other services.
  • Mark Zuckerberg has outlined plans for Meta to pursue AGI, or Artificial General Intelligence, predicting that by the end of the decade, many people will be interacting with AIs frequently throughout the day.
  • Meta's AI is also available in search across its platforms, allowing users to access real-time information from across the web without having to switch between apps.
  • The deployment of this AI technology is part of Meta's vision for a future where the web is less central to the online lives of most people, instead being reduced to a source for summarization and reference, browsed on the user's behalf by AI.
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