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Microsoft AI suggests food bank as a “cannot miss” tourist spot in Canada

Aug 18, 2023 - arstechnica.com
Microsoft's AI-generated travel article on MSN.com recommended the Ottawa Food Bank as a must-visit destination, causing some controversy. The article, likely created by a large language model (LLM), suggested visiting the food bank on an empty stomach, a phrase that critics argue demonstrates the AI's lack of contextual understanding. The article also failed to indicate that it was AI-generated, which critics argue is a breach of Microsoft's "Responsible AI" principles of transparency and accountability.

The incident has raised questions about the oversight and review of AI-generated content. Critics argue that the content of the Ottawa article suggests that it was not reviewed by a human before publication. This incident follows Microsoft's recent investments in AI and its integration of AI-generated content into its online publications and services. Microsoft has not yet commented on the issue.

Key takeaways:

  • An AI-generated article on Microsoft Travel recommended the Ottawa Food Bank as a must-see destination, illustrating a lack of understanding of context by the AI model.
  • The article is likely the product of a large language model (LLM), a type of AI model trained on a vast amount of text found on the Internet, which Microsoft has been experimenting with in its online publications and services.
  • Critics, including Emily Bender, have pointed out the lack of transparency and accountability in Microsoft's use of AI-generated content, as there is no clear indication that the content is AI-generated and no apparent human oversight.
  • The incident raises questions about the potential misuse or misunderstanding of AI capabilities, and the need for human oversight and accountability in AI-generated content.
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