Recently, Microsoft unveiled new generative AI and data solutions for retailers on its website. These include copilot templates on Azure OpenAI Service for creating personalized shopping experiences, enhancements in Microsoft Fabric for retail data solutions, and new copilot features in Microsoft Dynamics 365 Customer Insights. The company aims to optimize personalized experiences for customers, equip associates with advanced health features, and use data analytics capabilities to improve sales performance. The copilot template, which uses GPT-4 via the Azure OpenAI Service, allows retailers to create individualized and entertaining shopping experiences for customers.
Key takeaways:
- Microsoft overtook Apple as the world's top firm by market capitalization, reaching a high of $2.875 trillion, by focusing on generative artificial intelligence (AI).
- Microsoft CEO Satya Nadella made a multibillion-dollar investment in AI in 2023, including ChatGPT tools, positioning Microsoft as an early leader in artificial intelligence.
- Microsoft Corp. recently unveiled new generative AI and data solutions for retailers, aiming to enhance the shopping experience and improve sales performance.
- The copilot template, part of the new offerings, allows retailers to create personalized shopping experiences by using GPT-4 via the Azure OpenAI Service, addressing queries in natural language and increasing customer engagement.