Copilot for Azure is now available in preview, while Copilot for Service will be available in public preview in early December. Copilot in Dynamics 365 Guides is initially being launched in private preview with a limited set of customers and capabilities. Copilot Studio is available in public preview for existing Copilot for Microsoft 365 subscribers. The new offerings are part of Microsoft's strategy to grow its AI technology, with an analyst predicting that Copilot could generate $10 billion in annualized revenue by 2026.
Key takeaways:
- Microsoft has unveiled three new Copilot offerings: Copilot for Azure, Copilot for Service, and Copilot in Dynamics 365 Guides, as well as launching Copilot Studio, a platform for connecting Copilot for Microsoft 365 to third-party data.
- Copilot for Azure is a chat-driven assistant for cloud customers, helping with configurations and troubleshooting, while Copilot for Service integrates with CRM software to assist with sales-related queries.
- Copilot in Dynamics 365 Guides is designed for frontline workers, using generative AI to provide information and instructions via overlays on equipment they're maintaining.
- Copilot Studio allows businesses to customize and extend their Copilot products, giving them access to data in their CRMs and other databases, and enabling them to create their own tailored 'copilots'.