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Millions forced to use brain as OpenAI's ChatGPT takes morning off

Jun 04, 2024 - theregister.com
OpenAI's chatbot, ChatGPT, experienced a significant outage, leaving users unable to interact with it. The issue started around 07:00 UTC on June 4, and by 07:21 UTC, OpenAI acknowledged the problem and began investigating. The issue appears to be server-side, as ChatGPT was not responding to queries from either the mobile application or the website. Despite efforts to fix the issue, the problem persisted, causing frustration among users and developers who rely on the chatbot.

This is not the first time ChatGPT has been unreliable, as it lost the ability to perform web searches on May 23 due to an outage with Microsoft's Bing search engine. The recent outages have raised questions about the scalability and observability of digital infrastructure, with some questioning why sites still fail to effectively scale up and down despite advancements in digital transformation. OpenAI has yet to provide more information on the issue.

Key takeaways:

  • OpenAI's ChatGPT experienced a major outage, with problems starting around 07:00 UTC on June 4, leaving users unable to interact with the chatbot.
  • The issue seems to be on the server side as ChatGPT is not responding to queries from either the mobile application or the website.
  • ChatGPT has had reliability issues in recent months, including an incident on May 23 where it lost the ability to perform web searches due to an outage with Microsoft's Bing search engine.
  • OpenAI is working on a fix for the issue, but as of 10:00 UTC, the problem was still not resolved.
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