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Mozilla responds to backlash over new terms, saying it's not using people's data for AI | TechCrunch

Feb 28, 2025 - techcrunch.com
Mozilla faced backlash over the new Terms of Use for its Firefox browser, which critics claimed used broad language that seemed to grant Mozilla rights to user data. The company clarified that the terms were meant to formalize user relationships and provide transparency, not to change data usage practices. Mozilla emphasized that it does not claim ownership of user data and that data usage is limited by its Privacy Notice. Concerns were raised about potential data sharing with AI companies and advertisers, but Mozilla stated that AI features operate locally on devices and that advertising data is de-identified.

Mozilla explained that terms like "nonexclusive," "royalty-free," and "worldwide" were used to ensure users retain rights to their data, reflect the free nature of Firefox, and acknowledge its global availability. Despite assurances, the broad language in the terms may lead some users to switch browsers, which could impact Firefox's market share, currently at 2.54%. Mozilla also highlighted its commitment to privacy-preserving advertising practices and noted that users can opt out of data processing for advertising purposes.

Key takeaways:

  • Mozilla updated Firefox's Terms of Use and Privacy Notice, aiming to provide more transparency, but faced backlash over broad language that seemed to grant extensive rights to user data.
  • Mozilla clarified that the new terms do not change how it uses data, emphasizing that data usage is limited by the Privacy Notice and not intended for AI or advertising purposes without user consent.
  • The company explained that terms like "nonexclusive," "royalty-free," and "worldwide" were used to ensure users retain rights to their data and to reflect Firefox's global availability.
  • Despite Mozilla's reassurances, the broad language in the terms may lead some users to switch browsers, which could impact Firefox's already small market share.
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