NeuralSupport offers several benefits including cost reduction, a requisition system, answering questions in almost any language, and service improvement. The AI model can emulate the behavior of a real employee, make requests while clarifying all details, answer questions of any wording, and analyze all information from the knowledge base to accurately answer customers’ questions. The team behind NeuralSupport includes data analysts, full-stack programmers, and motivated executives.
Key takeaways:
- The system can replace employees and improve the quality and speed of customer service, potentially saving businesses around 80% of customer support costs.
- Unlike traditional chatbots that can only solve around 40% of issues, this AI model can solve around 80% of problems and can also make requests such as buying a tariff plan.
- The AI model can answer questions of any wording in almost any language, and can learn from the company's knowledge base to provide accurate answers.
- The system can reduce costs, improve service, and eliminate issues such as employee rudeness, vacation and sick leave, while providing quick, precise information 24/7.