New AI Phone Hack Attack Killer—1 Popup To Find Them All

Starling Bank has introduced a new feature to combat the rise in sophisticated phishing scams, often driven by AI. The feature is a simple popup that appears in the Starling Bank app when a support call is made to the user, confirming the identity of the caller and the name of the support technician. If the popup states that the bank is not calling, users are advised to end the call and contact the bank directly.

However, Jake Moore, a global cybersecurity advisor at ESET, warns that scammers may adapt to this new feature and find ways to manipulate it. He suggests that cybercriminals could potentially create a fraudulent copy of the Starling app with a built-in call status to mimic a genuine call. Despite this, the advice remains the same: never entertain unsolicited calls and always call back on the number provided on the card for extra security.

Key takeaways

Starling Bank has introduced a new feature to combat AI phone phishing attacks, where a popup will appear in the app confirming a genuine call from the bank.
The popup will also display the name of the support technician on the call, and users can check this while on the call without hanging up.
Starling Bank also displays a message in the app showing the last time the bank called the user, to help identify potential scam calls.
Despite these security measures, users are advised to remain vigilant as scammers may adapt and find ways to bypass these features, such as creating fraudulent copies of the app.

New AI Phone Hack Attack Killer—1 Popup To Find Them All

Key takeaways

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