No knows what an 'AI agent' is—but there's a growing consensus they aren't living up to the hype
Mar 20, 2025 - fortune.com
The Chinese AI app Manus, which promotes itself as a "general AI agent," has faced significant reliability issues, leading to customer dissatisfaction. Despite its viral popularity, users have reported that the app's performance does not align with the high expectations set by its marketing. This situation highlights a broader trend where AI agents often fail to meet the lofty promises made by their developers.
This discrepancy between expectation and reality underscores the challenges faced by AI technologies in delivering consistent and reliable results. As AI continues to evolve, the gap between hype and actual performance remains a critical issue, prompting users to question the effectiveness and dependability of such applications.
Key takeaways:
AI agents are often marketed with high expectations that they struggle to meet.
The Chinese AI app Manus is an example of an AI agent facing reliability issues.
There is a growing trend of AI technologies not delivering on their promises.
Customer dissatisfaction highlights the gap between AI hype and reality.