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Now You Can Call AI With Your Questions: Just Dial 1-800-CHATGPT

Dec 18, 2024 - cnet.com
OpenAI has introduced a new feature allowing users in the US to interact with ChatGPT via phone calls or WhatsApp messages using the number 1-800-CHATGPT. This service is free, offering 15 minutes of call time per month, though standard carrier fees may apply. The phone service is available to anyone with a valid US phone number, while WhatsApp access is available wherever ChatGPT is accessible. This initiative aims to make AI more accessible, especially for those with limited access to high-speed data, by providing a familiar and low-cost way to engage with AI.

The feature is described as "experimental" and has some limitations, such as performing best in quiet environments and lacking real-time data access, like weather updates. Users have reported mixed experiences, with the service accurately providing historical information but sometimes repeating questions. OpenAI has stated that it does not store conversations but may review interactions for safety and abuse prevention.

Key takeaways:

  • Users in the US can now interact with ChatGPT via phone or WhatsApp using the number 1-800-CHATGPT, with 15 minutes of free call time per month.
  • The service aims to provide an accessible and low-cost way for users to try AI, especially for those with limited access to high-speed data.
  • While the service can provide information like the completion year of the Eiffel Tower, it has limitations, such as not accessing real-time data and occasionally repeating questions.
  • OpenAI describes the feature as "experimental" and notes that conversations are not stored, though they may be reviewed for safety and abuse prevention.
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