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Observability Survey Report 2024 - key findings | Grafana Labs

Mar 27, 2024 - grafana.com
The 2024 Grafana Labs Observability Survey reveals key findings on the state of observability in organizations. The survey, which gathered feedback from over 300 industry practitioners, indicates a maturing market where teams are managing multiple tools and data sources. Open standards have emerged as a solution to this complexity, and teams are pushing for more automation and accountability. However, cost and unexpected bills were cited as major concerns. The survey also found that 76% of respondents have centralized observability, up from 70% last year, and 79% of these have saved time or money.

The report also highlights the growing use of open source observability tools, with Prometheus and OpenTelemetry being the most popular. AI is seen as a potential solution to the complexity of observability, with anomaly detection being the most desired AI-enabled feature. However, the use of AI in observability is still in its early stages. The survey also found that more mature organizations have better results from their observability strategies, and that the number of tools and data sources used increases with the size of the company.

Key takeaways:

  • Observability has become a crucial part of many organizations' systems, but many teams still struggle with the complexity of this evolving field.
  • Open source tools like Prometheus and OpenTelemetry are becoming the de facto standard in observability, with a majority of respondents using these tools.
  • Despite the potential of AI in observability, its role is largely aspirational at this point, with anomaly detection being the most desired AI-enabled feature.
  • Cost and complexity are the biggest concerns about observability, but there is considerable excitement about the potential of AI and open source software in addressing these issues.
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