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Oops! Google Search caught publicly indexing users’ conversations with Bard AI

Sep 27, 2023 - venturebeat.com
Google's conversational AI product, Google Bard, has come under scrutiny after SEO consultant Gagan Ghotra noticed that Google Search had begun to index shared Bard conversational links into its search results pages. This could potentially expose private information users intended to keep confidential. The issue arises when a user asks Bard a question and shares the link with a third party, as the conversation at that link could be scraped by Google’s crawler and appear publicly in its search results.

Google Brain research scientist Peter J. Liu clarified that the indexing only occurred for conversations that users had elected to share, not all Bard conversations. However, Ghotra pointed out that most users wouldn't be aware that sharing a conversation meant it would be indexed by Google. Google’s Search Liaison account responded by saying they didn't intend for these shared chats to be indexed and were working on blocking them from being indexed. Despite Google's efforts to fix the issue, it has raised concerns about Bard and Google's consumer AI ambitions.

Key takeaways:

  • Google's conversational AI product, Bard, has been found to index shared conversational links into its search results pages, potentially exposing private information.
  • SEO consultant Gagan Ghotra discovered that these conversations could be scraped by Google’s crawler and show up publicly in its Search Results.
  • Google Brain research scientist Peter J. Liu clarified that only those conversations that users had elected to share were indexed, not all Bard conversations.
  • Despite Google working on a fix, the issue raises concerns about Bard and Google’s consumer AI ambitions, particularly in light of competition from other AI chatbots like OpenAI’s ChatGPT.
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