Despite the potential seen in generative AI, there have been complaints that early AI models have not made work easier. For example, a chatbot built by Morgan Stanley with OpenAI was not used by its intended audience of wealth managers. In journalism, some publishers have pulled back from using AI to generate content due to issues with insensitive or inaccurate articles, and backlash against AI-written content being passed off as human-written.
Key takeaways:
- OpenAI COO Brad Lightcap warns that AI technology is not a quick fix for businesses and is still in its experimental phase.
- OpenAI has launched an enterprise version of its ChatGPT platform, which offers better protection for proprietary and sensitive data and more fine-tuning options.
- Despite the potential seen in generative AI, some early adopters have found that initial AI models have not significantly improved their operations.
- There have been instances where AI has been used in journalism to generate content, but some companies have pulled back due to issues with insensitive or inaccurate content.